Check in: 3:00 pm until 12:00 am (Midnight)
Check out: 11:00 am
Should your arrival fall outside of these hours, we will do our best to get you into your room as soon as possible. If you arrive to check in before 3:00 pm or need a place to store your luggage after 11:00am check-out we are happy to hold your luggage for you behind the front desk.
If you have not checked out by 11:00am we reserve the right to move your personal items to our general holding area and charge you for another nights stay.
For all reservations- guarantee to valid form of payment is required at booking.
For all reservations: cancels 2 days prior to arrival date to avoid penalty of 1 night's room charge.
The minimum age to reserve at The Metro Hotel San Francisco room is 21 years old. Photo identification and a valid credit card are required at time of check in.
The Metro Hotel will make every effort to accommodate reasonable requests. Rooms may be reassigned as needs of the hotel requires.
As guests of the Metro Hotel, we want you to have a spic-and-span, wonderful experience. Should you opt out of daily housekeeping service, we will need to have access to all of our rooms, at the least, every other day. For your convenience, we will limit hours of access to between 10am and 3pm. Thanks for your cooperation in our cleanliness mission!
The Metro Hotel is located on a major street in an urban environment. There may be some street noise in some Divisadero facing rooms if you are a particularly light sleeper. You may want to consider requesting an interior room or one that overlooks the garden.
There is a charge of $150 for any lost keys to cover the replacement cost of new locks. If you prefer not to hold on to your key you can always leave it with the front desk staff.
Metro Hotel is a 100% nonsmoking, drug-free property. Illegal activity of any kind will not be tolerated. Metro Hotel reserves the right to charge for damages, theft, or loss of revenue, including a $250 cleaning/fumigation surcharge for smoking in the rooms.
The Metro Hotel reserves the right to refuse service to anyone.
The Metro Hotel will not be held responsible for accidents or injury to guests, or loss of money, or valuables of any kind.
The Metro Hotel will not be held responsible for wireless connection security. Please ensure your firewall software is active.
The Metro Hotel will not be held responsible for foggy days or the overwhelming desire to move here after visiting. Heart insurance, should you leave it here, is your responsibility.
Thank you choosing and making us your hotel of choice while visiting San Francisco at the best boutique hotel in San Francisco!