Tiger Painting


At our Hotel in San Francisco

The Metro Hotel prides itself on being an affordable green environment, welcoming visitors from around the globe. When looking for a hotel in Haight Ashbury, San Francisco, end your search with us. Prior to your stay, please review our policies below. We look forward to having you!

Check in/out:
Check in: Any time after 3:00pm - Our front desk is open 24/7. However, if you are arriving after midnight please let us know in advance, we lock our front door at 11:00pm.
Check out: 11:00am

Should your arrival fall outside of these hours, we will do our best to get you into your room as soon as possible. If you arrive to check in before 3:00pm or need a place to store your luggage after 11:00am check-out we are happy to hold your luggage for you behind the front desk.

If you have not checked out by 11:00am we reserve the right to move your personal items to our general holding area and charge you for another night’s stay.

Guarantee Policy
For guaranteed reservations: a valid form of payment is required at booking.

Cancellation Policy
For all reservations:
You must cancel two days prior to arrival date to avoid penalty of one night's room charge.

All minors requesting to stay with us must have their parent, legal guardian, or responsible adult guarantee all charges, obligations, injuries, and/or damages in connection with the minor's stay at The Metro Hotel.

Photo identification and a valid credit card are required at the time of check in.

The Metro Hotel will make every effort to accommodate reasonable requests. Rooms may be reassigned as needs of the hotel requires.

As guests of the Metro Hotel, we want you to have a spic-and-span, wonderful experience. Should you opt out of daily housekeeping service, we will need to have access to all our rooms, at the least, every other day. For your convenience, we will limit hours of access to between 10:00am and 3:00pm. Thanks for your cooperation in our cleanliness mission!

The Metro Hotel is located on a major street in an urban environment. There may be some street noise in some Divisadero facing rooms if you are a particularly light sleeper. You may want to consider requesting an interior room or one that overlooks the garden.

There is a charge of $150 for any lost keys to cover the replacement cost of new locks. If you prefer not to hold on to your key you can always leave it with the front desk staff.

The Metro Hotel is a 100% nonsmoking, drug-free property. Illegal activity of any kind will not be tolerated. The Metro Hotel reserves the right to charge for damages, theft, or loss of revenue, including a $250 cleaning/fumigation surcharge for smoking in the rooms.

The Metro Hotel reserves the right to refuse service to anyone.

The Metro Hotel will not be held responsible for accidents/injuries to guests,loss of money, or valuables of any kind.

The Metro Hotel will not be held responsible for wireless connection security. Please ensure your firewall software is active.

The Metro Hotel will not be held responsible for foggy days or the overwhelming desire to move here after visiting. Heart insurance, should you leave it here, is your responsibility.

Thank you for choosing the Metro Hotel while visiting San Francisco at the best boutique hotel in San Francisco!

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